Tag: Technical Support

On setting up a tiny little laptop–In Photos

 

The blue one was cheaper than the silver!
The blue one was cheaper than the silver!
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I followed instructions, what few there were.
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I used a magnifying glass to find how to contact support. Then I rooted around until I found Technical Support FOR THE INSTALLATION, which is different from Technical Support. I explained that I could get the little thing to turn on, but….well, “The lights are on, but no one’s home.”

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I went back to the Quick Set-up. Do you see any place it says “battery” on the diagram? That’s because it’s a factory-sealed battery!

2015-04-10 12.23.52

 

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The battery that we can't get out because it's factory sealed???
The battery that we can’t get out because it’s factory sealed???

So he’s sending me a box for a computer that I don’t intend to send to HP for repair. And I’m not supposed to send the battery. I called the store to tell them I’d be in either Sunday or Tuesday, don’t know which. They’re more than willing to replace, or refund. Now I’m thinking about setting up the new Dell desktop.

 

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